At Akashdeep Electronics, we are committed to delivering your products efficiently and securely. Please review our Shipping and Cancellation Policy for important information about how we handle your orders, shipments, and cancellations.
1. Shipping Policy
- Shipping Timeframe: Orders are typically delivered within 1-3 business days after payment confirmation. Delivery times will vary based on the shipping destination and product availability.
- Shipping Fees: Shipping charges will be calculated at checkout based on the weight and destination of your order. Please note that shipping fees are non-refundable unless the product is damaged, defective, or incorrectly delivered.
- Domestic Shipping: We offer shipping to various locations within [Country]. Domestic shipping rates and delivery times will vary based on the destination and courier service used.
- International Shipping: International shipping is available to selected countries. Additional customs duties and taxes may apply, and the customer is responsible for these charges. Delivery times for international orders may vary and are subject to customs processing and international courier timelines.
- Shipping Providers: We partner with trusted courier services such as to ensure timely and safe delivery of your orders. In rare cases, delivery delays may occur due to unforeseen circumstances such as weather, holidays, or technical issues with the courier.
- Order Tracking: After your order is dispatched, we will send you a tracking number to monitor your shipment’s progress. You can track your order directly through the courier’s website or by using the provided tracking number.
2. Shipping Restrictions
- P.O. Box Addresses: We do not ship to P.O. Box addresses at this time.
- Delivery Areas: Some remote or rural areas may have limited shipping options or longer delivery times. Please contact our customer service team if you are unsure whether we deliver to your location.
3. Order Cancellation Policy
- Eligibility for Cancellation: You can cancel your order within 24 hours of placing it, provided that the order has not been processed or shipped. After 24 hours, we may not be able to accommodate cancellations as the order could have already been dispatched.
- Cancellation Process: To cancel an order, please contact us immediately by email or phone. Provide your order number and request a cancellation. If the order has already been shipped, cancellation will not be possible, and you will need to follow our Return and Exchange Policy once you receive the item.
- Refunds After Cancellation: Once the cancellation is approved and processed, a full refund will be issued to the original payment method. Refunds typically take 7-10 business days to process.
- Order Modification: If you wish to make changes to your order (e.g., change of delivery address, item quantity, etc.), please contact our customer support team as soon as possible. Changes to the order may not be possible if the order has already been processed or shipped.
4. Shipping Address Accuracy
- Providing Accurate Shipping Details: It is the responsibility of the customer to provide accurate shipping information at the time of purchase. If an incorrect address is provided, the customer will be responsible for any additional shipping costs incurred due to re-routing or delivery failure.
5. Delayed Shipments
- Delays Beyond Our Control: While we strive to meet delivery estimates, Akashdeep Electronics is not responsible for delays caused by external factors such as weather, strikes, customs delays, or courier issues.
- Tracking Issues: If you are unable to track your order or experience a delay, please contact us for assistance. We will work with the courier to resolve the issue as quickly as possible.
6. Contact Us
If you have any questions or concerns regarding shipping, cancellations, or the delivery of your order, please contact our customer support team:Akashdeep Electronics
Email: akashdeep.ballia12@gmail.com
Phone: 9918483622
Address: Chittu Pandey, Station Road, Ballia, Purvanchal